Usage
Profiles
–Novice or First-Time Users
–Use familiar vocabulary and
offer few choices
–Knowledgeable Intermittent Users
–Emphasize recognition instead of
recall
–Expert Frequent Users
–Seek to get work done quickly è Macros
Interaction
Styles
–Direct Manipulation è Novices Users
–Menu Selection è Novices and Intermittent Users
–Form Fillin è Intermittent and
Expert Users
–Command Language è Expert Users
–Natural Language è Novices and Intermittent Users