Heuristic Evaluation
–Quick and cheap
–Suitable for early use in
usability engineering lifecycle
–Evaluate compliance with recognized usability principles
(the
"heuristics").
–Three to five evaluators: more è diminishing returns
Nielsen's Ten Usability Heuristics
1.Visibility of system status
2.System matches the real world
3.User control and freedom
4.Consistency and standards
5.Error prevention
6.Recognition rather than recall
7.Flexibility and efficiency of use
8.Aesthetic and minimalist design
9.Help users recognize, diagnose,
and recover from errors
10.Help and documentation
è Find Flaws & Suggest Improvements