Goal of
Usability Testing
–Find flaws and refine interface è create report with findings
Effective
Usability Testing
–Encourage users to think aloud (two people together can be better)
–Support users in completion of
task list
–Invite general comments or
suggestions afterwards
Videotaping
–Show designers actual user
behavior
Surprise of Usability Testing
–Speed–up of project and dramatic cost savings
Limitations of Usability Testing
–Emphasizes first-time usage
–Limited coverage of the interface
features.
–Expert reviews can supplement
usability testing