Stage 1:
Develop Product Concept
–Create high concept
–Establish business objectives
–Set up the usability design team
–Identify the user population
–Identify technical and environmental
issues
–Produce a staffing plan, schedule, and
budget
Stage 2:
Research and Needs Analysis
–Partition the user population into homogeneous
segments
–Break job activities into task units
–Conduct needs analysis through construction of
scenarios
and
participatory design
–Sketch the process flow for sequences of
tasks
–Identify major objects and structures used in interface
–Research and resolve technical issues and other
constraints