Usage
Profiles
–Novice Users
–Use familiar vocabulary and
offer few choices
–Knowledgeable Users
–Emphasize recognition instead of
recall
–Expert Users
–Seek to get work done quickly è Macros
Interaction
Styles
–Direct manipulation è Novices Users
–Menu selection è Novices and Intermittent Users
–Form fillin è Intermittent and
Expert Users
–Command language è Expert Users
–Natural language è Novices and Intermittent Users