Another innovation that extends the space of the reference desk is the creation of public library wikis. This form of online social interaction allows library users and community members to be part of a virtual community as well.

Libraries that diversify:

Grand Rapids Public Library | Saint Joseph County Public Library

Don't be a solitary reader! Because library wikis share more than just library news, the library becomes synonymous with more than just books. It reminds readers that their library is the hub of their community.

Librarians post content about their towns' histories, upcoming events, and hotspots. Wikis can be be updated swiftly and regularly with the latest news faster than the library's website. And as a centralized destination, it consolidates related sites for an easier search experience.

Local connections:

Bull Run, VA, Public Library | Irving, TX, Public Library

 

News around town:

Des Moines Public Library | Westerville, OH Public Library

 

Wikis also reach library users in new ways, subtly reformatting the library's online presence. Wikis that include information about the library itself - everything from homework guides to catalog links to general resources for the public - show that libraries are all about information literacy, online or off.