Summary | Audience | Task | Navigation | Functionality

Web Site Evaluation - Amazon - Task

 

Support tasks users need to accomplish?

Users want to find a specific item or browse for items in a specific category.
Both "targeted search" and "browsing" are well supported.
Search is located towards the top of the page and easy to use.

 

Support both experienced and inexperienced users?

The search interface offers "Options" as well as "Power Search."

 

User expectations meet?

Yes. Major categories are broken into meaningful sub-categories and so forth.
Once an item is found, users can read reviews and opinions of other users.
Links to related items are also provided.
A richness of information awaits the users without overwhelming them.